Last updated: 02/05/2025

Welcome to PawsAndTheCityNYC! By using our website and services, you agree to the following terms and conditions. Please read them carefully.

  1. Services Offered
    We provide professional pet care services including grooming, dog walking, veterinary care coordination, in-home pet sitting, and more. All services are subject to availability.
  2. Appointments and Cancellations
    Appointments can be booked online, by phone, or in person. Please cancel or reschedule at least 24 hours in advance. Late cancellations may be subject to a fee.
  3. Payments
    Payments are due at the time of service unless agreed otherwise. We accept cash, credit/debit cards, and online transfers. Prices may vary based on your pet’s needs and service location.
  4. Health and Safety
    We require pets to be up-to-date on core vaccinations. We reserve the right to decline service if your pet shows signs of illness or aggressive behavior.
  5. Liability
    While we do our best to provide safe and professional care, PawsAndTheCityNYC is not responsible for unexpected accidents, health issues, or injuries that may occur during services.
  6. Privacy
    We respect your privacy. Any personal information shared with us is kept confidential and only used to provide services or communicate with you.
  7. Changes to Terms
    We may update these terms occasionally. Continued use of our services means you accept any new terms.

Have questions?
Reach out to us at [email protected]. We’re here to help!